CSTA is the main form for technical assistance in information society.

计算机支持的技术支援是信息社会中技术支援的主要形式。

It puts forward the concept of Computer Supported Technical Assistance (CSTA) at first time.

首次提出了计算机支持的技术支援(CSTA)概念。

The process, technical feature and advantage of CSTA are analyzed, as well as the primary research content and the conventional form.

分析了技术支援的过程、CSTA 的技术特点和优点，总结了CSTA的基本研究内容和常用形式。