Cabin crews are reporting up to nine cases of air rage a week.

乘务人员们报告每周有多达9起的乘客情绪失控事件。

Cabin crews have good communication skills.

机舱服务员具备良好的沟通技巧。

Cabin crews are well-groomed and possess professional appearance.

机舱服务员打扮合宜及拥有专业的形象。

Cabin crews are friendly and eager to help, they make you feel appreciated and respected.

机舱服务员的态度是友善和热心，并让阁下感受到被人尊重。

Cabin crews are very good at anticipating your needs, interact naturally with you and are always available to assist.

机舱服务员能了解阁下的需要，沟通自如，并乐于提供协助。

Cabin crews went on strike last autumn over pay, but are currently negotiating a new contract with Iberia and have pledged not to strike while the talks continue.

机组人员在去年秋天由于薪酬问题继续罢工，但通过和西班牙航空进行谈判后，他们获得新合同，也承诺洽谈期间不会罢工。

The airline recovered from a loss it incurred between April and June, when cabin crews went on strike and an erupting Icelandic volcano caused disruption to flights.

英航在4月至6月间因乘务人员举行罢工以及冰岛火山爆发导致的航班暂停而遭受损失，但目前已经恢复盈利。

Cabin and flight crews, who are in the front line of the battle against disruptive and dangerous inflighti behaviour, have called for stiffer penalties against the offenders.

面对破坏和空中危险行为， 战斗在一线的客舱和飞行机组人员要求给予肇事者更 严厉的惩罚。